Terms of service
Terms of Service
Welcome to Carveluna. By visiting or purchasing from this store, you agree to these terms. Please read them carefully.
1. The store
This store is operated by Carveluna and powered by Shopify. Our Privacy Policy, Refund Policy and Shipping Policy published on this site also apply.
2. Products and health information
Our products are personal care items and are not medicines. The information on this site is for general guidance only and is not a substitute for advice from a healthcare professional. Results vary from person to person depending on the type and age of the scar and how consistently the product is used. Do not use on open wounds and stop using it if irritation occurs. If in doubt, ask your doctor.
3. Prices and payment
Prices are shown in the store currency and include free shipping. We may change prices or discontinue products at any time, but the price you pay is the one shown when you place your order. Payments are processed securely by our payment providers; we never store your card details.
4. Orders
We reserve the right to cancel an order in case of a pricing error, suspected fraud, or if a product becomes unavailable. In that case you will receive a full refund.
5. Shipping and returns
Delivery times and return conditions are described in our Shipping Policy and Refund Policy.
6. Reviews
Some reviews shown in the store come from buyers of the same product on other platforms and are labeled as such. We do not edit their content or hide reviews based on their rating.
7. Intellectual property
The text, images, logos and design of this store belong to Carveluna or its licensors and may not be copied without permission.
8. Liability
To the extent permitted by law, Carveluna is not liable for indirect damages arising from the use of the products or the website. Our maximum liability is limited to the amount paid for the order.
9. Changes to these terms
We may update these terms from time to time. The current version is always the one published on this page.